A ) Return Policy :

You may check your goods while you receive its. If you discover that goods are damaged, we will replace that goods as soon

  1. Customer is RESPONSIBLE for return it to our service center.
  2. We will not ship replacement merchandise until receipt of damaged or defective item.
  3. One for one replacement for the ones you have already used and are at least 80% full in powder weight.
  4. All defective or damaged returns are subject to verification by our technical staff.
  5. Failure to return a product within the return period will be deemed to be an acceptance of the product.
  6. For return item, please return with complete sets with boxes and all accessories.

B ) Refund Policy :

  1. We PROMISE to refund you if the replacement still fails in your equipment.
  2. Shipping & Handling charges are non-refundable.

Privacy Policy


Your privacy is important to us. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).

We collect information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible service. This may include passing your details to our vendors for them to send your order to you, and also passing your details to delivery companies so that they can deliver your parcel.

The type of information we will collect about you includes:

  • your name
  • address
  • phone number
  • e-mail address
  • credit/debit card details

We will never collect sensitive information about you without your explicit consent. The information we hold will be accurate and up to date. You can check the information that we hold about you by visiting our "Accounts Settings" page once you login or by emailing us. If you find any inaccuracies we will delete or correct it promptly. The personal information which we hold will be held securely in accordance with our internal security policy and the law and the Laser Toner Online Code of Practice. If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first.

We may use technology to track the patterns of behaviour of visitors to our site. This can include using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way cannot be used to identify you. If you have any questions/comments about privacy, you should e-mail us at mylasertoneronline@gmail.com


We will not send any unsolicited commercial email (also known as spam) to personal email addresses and all marketing emails will include details of how to opt-out / unsubscribe. You may also send e-mails to mylasertoneronline@gmail.com with a request to be removed.


Laser Toner Online takes precautions to protect its customers' information. When you submit sensitive information via the website, your information is protected both online and offline.

When our registration/order form asks you to enter sensitive information (such as your credit card number), that information is encrypted and is protected with the best encryption software currently available in the industry - SSL.

Access to all of our users' information is restricted. Laser Toner Online operates in a secured and locked facility that requires all employees to check in and wear valid ID badges. Security cameras are positioned throughout the building in conjunction with multiple alarm systems. Only employees who need the information to perform a specific job are granted access to personally identifiable information. We do not store your financial information in our system so for future transactions, you will be required to re-enter your information. All employees are kept up-to-date on our security and privacy practices. Every quarter, in addition to any time a new policy is added, Laser Toner Online employees are notified and/or reminded about the importance of privacy and what they can do to ensure that customers' information remains protected at all times.

If you have any questions or concerns about our security practices, you can send us an email at mylasertoneronline@gmail.com